Davey Coach: Coronavirus Update | March 17, 2020
Sedalia, CO – Update: March 17, 2020
Davey Coach Sales Inc. and Cornerstone Bus Leasing and Rentals have taken measures to minimize chances of transmission of the COVID-19 virus between employees, customers, and trading partners, but our intention is to remain open and meet the needs of our customers. Triggered by school closures in Colorado last week, we immediately began setting up infrastructure to allow employees with school age children to work from home. As of this morning, all employees who do not need to be on site to perform their duties will be working remotely, and we encourage all customers needing service or parts to engage with us via telephone or email. Of course, service personnel need to be in our facilities to do their job, but to reduce risks we are temporarily staggering work hours. Be aware we have established a protocol to quarantine incoming buses for service work for three days to allow time for any possible virus contamination to expire before beginning work. At the conclusion of service work, Davey will clean the cockpit or driver’s area to provide an assurance to customers. A similar protocol has been implemented for returning lease and rental buses. And for customer facilities and businesses on lock-down, we remind you Davey’s mobile service truck is available to come to you to make repairs or perform preventive maintenance.
The core product of Davey Coach and Cornerstone typically has an extended life, and we encourage customers to continue to have dialogue with their sales rep about replacement decisions, but by telephone conversation or email. While there is no absolute guarantee, we do not anticipate this health crisis to extend deep into the months ahead primarily based on the pattern of contagion seen in other countries. Davey has built its business and reputation around carrying a sensible inventory of stock units, but many of our customers require specific or custom configurations which by necessity include manufacturer’s lead times. It is worthwhile for discussions to continue if you do have an impending replacement decision to ensure you are able to receive your bus or buses as soon as possible.
Lastly, we offer a word of encouragement. Our nation has a history of resilience and a track record of rebounding consistently. Please take this COVID-19 matter seriously and practice the preventive measures recommended by the CDC to limit the spread and impact to your colleagues and family. Together we look forward to better days ahead.
Davey Coach Sales, Inc. Management
Local: 303-683-9500 | Toll-Free: 800-873-1856